FAQs

Frequently Asked Questions on our heating serices.
 
Is there a minimum stay
How do I pay and do I pay a deposit
What is your cancellation policy
What time Check in / Check out
What happens if keys are lost
Is there a minimum stay

No, there is no minimum stay.

How do I pay and do I pay a deposit

We accept all major credit cards, (EXCLUDING  American Express) cash or cheque.
Deposit of amount equal to 1st night stay will be taken at time of booking refundable if cancelled 2 days prior to arrival
All bookings guaranteed by credit card at time of booking.

What is your cancellation policy

We have a 48 hour cancelation policy.
If cancelled less than 48hrs prior to booking the 1st night only will be charged.

What time Check in / Check out

Check in from 2pm (Please confirm time of arrival 2 hrs prior to arrival).
Check out 11am.

What happens if keys are lost

 £50 fee will be charged for lost keys